Rules-based automation
Best when inputs are structured and the same conditions should produce the same action every time.
AI workflow automation
Use the simplest system that can do the work reliably.
Circuit improves recurring workflows with rules, integrations, AI-assisted steps, or agents where they genuinely help. Every design has clear inputs, approvals, exceptions, and a measurable outcome.
Choose by the work
AI-assisted workflow
Best when AI can draft, classify, or extract while a person reviews the consequential step.
Bounded AI agent
Best when the system must gather context, choose among approved tools, and hand unclear cases to a person.
Examples
Lead response
Classify an inquiry, gather missing details, draft the next response, and route high-value or unclear cases.
Document intake
Extract required fields, flag missing information, and send complete cases to the right reviewer.
Operational reporting
Gather approved source data, explain changes, prepare a report, and surface exceptions for sign-off.
“Agent” describes part of the implementation—not an autonomous employee. Circuit defines tool access, approval points, evidence, failure handling, and ownership before launch.